FOR ARIZONA: Enhanced access to commercial group enrollment agreement (GEA) and evidence of coverage (EOC) now available on Health Net’s website

jeune-femme-poste-de-travail_jpgHealth Net’s website has been updated so employers and brokers can access the commercial GEA and EOC.

The new online access is available at the same time the documents are mailed to employers.

Employers and brokers can view and print the documents by following the steps below. Commercial group members already have the ability to access their EOC from our website. Instructions are below.

Employers may opt to not have the documents posted the Health Net website. To opt out, please contact your Health Net sales representative.

Employer Navigation Instructions

  • Go to healthnet.com and log on to the employer portal with your user name and password.
  • To view or print the GEA:
    • Navigate to the Manage Account and Reports tab.
    • Select the Group Document tab.
    • Click on Get Group Service Agreement.
  • To view or print the EOC:
    • Navigate to the Member & Employee Support tab.
    • In the Member Eligibility & Coverage tab, select Coverage Documents Search. Then enter the subscriber information and hit search.
    • In Member Search Results, click on Get Evidence of Coverage to view or print.

Broker Navigation Instructions

  • Go to healthnet.com and log on to the broker portal with your user name and password.
  • To view or print the GEA:
    • From the Dashboard page, navigate to the Customer Status & Activity tab.
    • In the Group Support tab, select Get Group Coverage Documents.
    • Enter the policyholder information and hit submit.
    • In the Employer Group Search Results page, click on the Get Group Service Agreement.
  • To view or print the EOC:
    • From the Dashboard page, navigate to the Customer Status & Activity tab.
    • In the Member Coverage Information tab, select Get Coverage Documents.
    • Enter the subscriber information and hit search.
    • In the Member Search Results page, click on the Get Evidence of Coverage.

Member Navigation Instructions

  • To view or print the EOC:
    • Log on at healthnet.com
    • Go to My Account, then Plan Overview.
    • Scroll to the bottom to find Coverage Documents.
    • Click on the View Documents link to view or print the EOC.

 

 

 

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Bret Smith