June 2019 Oregon and Washington Health Net Broker News

biz meeting iStock_000022976091XSmallImportant news, updates and resources for Partners in Oregon and Washington


Low rates & flexible plans for Oregon Small Business groups

We offer some of the lowest rates available for small group employers in the following locations:

  • Portland area (Region 1)
  • Eugene/Springfield/Albany/Corvallis area (Region 2)
  • Salem/Dallas area (Region 3)
  • Medford/Roseburg/Grants Pass are (Region 7)

Employers can choose from plans with a range of deductibles. Contact your Account Executive to learn more.

Local, personal service: new call center

Our new customer service call center, located in Springfield, Oregon, is live and ready to take your calls! The call center is fully staffed by an on-site local team with expert knowledge about our health plans. The Account Services Unit (ASU) is also located on-site.

You can reach us Monday through Friday, from 8:00 a.m. to 5:00 p.m. Pacific time.

Broker survey: tell us what you think

We want to know what you think! So that we can better serve you, soon you’ll be receiving a short survey about your experiences.

This survey will take about three minutes to complete. After you submit your completed survey, you will receive a $25 Amazon gift card.

Please watch your email in the coming weeks for the survey link. And thank you in advance for your feedback!

Staff spotlight: Catherine Gebken, Sales Assistant

“Our department’s vast knowledge, experience, and collaboration makes for great teamwork that ensures we can find the right solution for you.”

Catherine Gebken has been working with the Commercial Sales team for the past nine years. She assists with new and renewing small employer groups and association business, providing services for brokers and group administrators. Catherine is your go-to contact for renewals, packets, broker-of-record changes, and more! In her free time, you’ll find Catherine exploring hobbies including calligraphy, drawing, gardening, and long walks at the beach.

 Helpful hints: fast processing for enrollment forms

Need to process enrollment forms? You can always send them directly to your Sales Team members, but there’s an even better way. For faster service, email enrollment forms to our Eligibility Department at HNOregon_Enrollment@healthnet.com.

You can also give your groups the option of enrolling their employees online via our Employer Portal. Quick and easy!




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Gabriel Padilla